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PENGARUH RATING DAN CUSTOMER REVIEW TERHADAP KEPUTUSAN PEMBELIAN SECARA ONLINE MARKETPLACE SHOPEE

ANISA, ANISA (2025) PENGARUH RATING DAN CUSTOMER REVIEW TERHADAP KEPUTUSAN PEMBELIAN SECARA ONLINE MARKETPLACE SHOPEE. Diploma thesis, Universitas Sulawesi Barat.

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Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh Rating Dan Customer Review Terhadap Keputusan Pembelian Marketplace Shopee. Penelitian ini menggunakan metode penelitian deskriptif melalui pendekatan kuantitaf dengan pendekatan ekspalanatori yang melibatkan 88 responden. Berdasarka hasil yang diperoleh dari analisis tersebut menunjukkan bahwa hipotesis pertama yang menyatakan bahwa apakah rating berpengaruh signifikan terhadap keputusan pembelian dengan nilai signifikan 0,000 diterima. Hipotesis kedua yang menyatakan bahwa Customer review berpngaruh signifikan terhadap keputusan pembelian dengan nilai signifikan 0,000 diterima. Hipotesis ketiga uji F yang menyatakan bahwa rating dan customer review secara simultan berpengaruh terhadap keputusan pembelian dengan nilai signifikan sebesar 0,000, diterima.

This research aims to determine the influence of ratings and customer reviews on shopee marketplace purchasing decisions. This research uses descriptive research methods using a quantitative approach with an exploratory approach involving 88 respondents. Based on the results obtained from this analysis, it shows that the first hypothesis which states that whether ratings have a significant effect on purchasing decisions with a significant value of 0.000 is accepted. The second hypothesis which states that customer reviews have a significant influence on purchasing decisions with a significant value of 0.000 is accepted. The third hypothesis of the F test, which states that ratings and customer reviews simultaneously influence purchasing decisions with a significant value of 0.000, is accepted.

Item Type: Thesis (Diploma)
Additional Information: Pengaruh Rating dan Customer Review Terhadap Keputusan Pembelian Secara Online Marketplace Shopee
Uncontrolled Keywords: Rating, Customer Review, Keputusan Pembelian
Subjects: FAKULTAS EKONOMI > Manajemen
Divisions: Fakultas Ekonomi
Depositing User: Unnamed user with email Nurhasyim@gmail.com
Date Deposited: 02 Jul 2025 06:49
Last Modified: 02 Jul 2025 06:49
URI: https://repository.unsulbar.ac.id/id/eprint/2078

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